Request deletion
You may request deletion of your ChatIndiaAi account and associated personal data, including profile information, connected Meta and WhatsApp identifiers, stored credentials, CRM data, automation records, and messages retained by our service, subject to legal and security retention requirements.
Include these details
- Registered name and email address.
- Business name.
- Registered phone or WhatsApp number.
- Account or vendor ID, when available.
- Whether complete account deletion or deletion of particular data is requested.
Verification and processing
To prevent unauthorised deletion, we may verify account ownership and business authority. We normally complete verified requests within 7 business days unless more time is legally required or permitted.
Limited retention
Limited records may be retained for tax, billing, legal compliance, security, fraud prevention, disputes, and enforcement. Such information is restricted and deleted when no longer required.
Disconnecting Meta access
You may remove the app or disconnect business integrations through Meta Business settings. Disconnecting does not necessarily delete information already retained by ChatIndiaAi, so submit a deletion request for full deletion.