Agreement

By creating an account, selecting a plan, connecting a Meta or WhatsApp asset or using ChatIndiaAi, you agree to these Terms.

Eligibility and Authority

You must have legal capacity and authority to act for the business and connect its Business Portfolio, WhatsApp Business Account, phone number or other assets.

Permitted Use

Use the service only for lawful business communications and in compliance with consent requirements, Meta policies, WhatsApp Business Messaging Policy, applicable commerce rules and our Acceptable Use Policy.

Customer Responsibilities

You are responsible for recipients, consent, message content, templates, campaigns, opt-outs, account quality, connected assets, authorized users and uploaded data.

Third-Party Platforms

Features may depend on Meta, WhatsApp, hosting, payment, email, AI and other providers. Their approval, pricing, availability and policies are controlled by those providers and may change.

Billing

Fees, renewals, usage charges, taxes and refund terms are those displayed at purchase or agreed in writing. Meta messaging charges may be separate.

Suspension and Termination

We may restrict or suspend access for non-payment, security risk, fraud, policy violation, unlawful activity or abuse.

Disclaimers

We do not guarantee uninterrupted operation, Meta approval, verified status, delivery of every message, a particular quality rating, leads, revenue or results.

Contact

Questions: support@chatindiaai.com.