Information We Collect

We may collect account and business details, contact information, billing records, support messages, device and security logs, and data an authorized business connects through Meta and WhatsApp, including Business Portfolio IDs, WhatsApp Business Account IDs, phone number IDs, templates, webhook events, delivery status and conversation information processed on behalf of the business.

How We Use Information

We use information to provide the platform, authenticate users, connect authorized assets, process webhook events, deliver messaging and automation features, maintain security, prevent abuse, provide support, process payments, improve reliability and comply with law.

Meta Platform Data

ChatIndiaAi accesses Meta Platform Data only after authorization and only for permissions and functions required to provide the requested service. We do not sell Meta Platform Data or use it for unrelated advertising.

Sharing and Service Providers

We may use trusted hosting, payment, email, analytics, security and support providers under appropriate confidentiality and data-processing obligations. We may disclose information when legally required or needed to protect users and platform safety.

Retention and Security

We retain information only as long as reasonably necessary for service delivery, law, finance, security, disputes and enforcement. We use encrypted transport, access controls, logging, backups and restricted credential access.

Your Rights

Subject to applicable law, you may request access, correction, restriction, portability or deletion. We may verify identity and business authority before acting.

Data Deletion

Use https://chatindiaai.com/data-deletion or email support@chatindiaai.com from your registered email address with the subject Data Deletion Request.

Contact

Privacy questions: support@chatindiaai.com. Website: https://chatindiaai.com.